Information for point exchange product

Information for point exchange

When we wish to change point for product, we accept as follows.

Reception hours /10:00 - 20:00
Reception desk place / synthesis reservation counter (the first floor of Hotel west)

  • Gift certificate after exchange has expiration date (six months).
  • Thing which was over expiration date when is lost, cannot reissue. Thank you for your understanding beforehand.
  • As for the accommodation coupon, lunch ticket, dinner ticket, is year-end and New Year; cannot use.
    As accommodation coupon has the date not to be available as well as the year-end and New Year holidays, in the case of exchange, ask.
  • Changed point goes back up in account and is not enacted.

1,000 points

For hotel gift certificate 1,000 yen

※Online shop gift coupon becomes inapplicable for the purchase such as various tickets, New Year dishes.
※It is not available for payment for payment at deposit, the future.

1,500 points

Flower bread

Hotel made shop use ticket

  • It is additive-free and is full of taste of material
    "Assorted specially made Satsumaage"
  • Hotel brand bread 2,000 yen ticket (limited to the purchase only for bread)
  • Hotel brand "assorted baked confectioneries"

※Please choose one either.
※Photograph is an example of assortment.
※Contents may be changed.

3,000 points

Fine-view open-air spa hot spring "Satsuma-no-Yu"

Of breakfast room "Rainbow Hall"
Breakfast buffet ticket (pair)

Shiroyama gardens "waterfall" or
Cantonese cuisine ""Hisuicho""
Lunch ticket (pair)

Fine-view hot spring "Satsuma-no-Yu"
Bathing ticket (pair)

At hotel restaurant in the case of meal
Bottled wine service

※Please choose one either.

5,000 points

Top floor top grill "skylounge" or
Grilling foods on an iron plate "Kusu"
Lunch ticket (pair)

Esthe & Spa "Lapis"
Head massage (30 minutes) or foot Spa (30 minutes)

※Please choose one either.

8,000 points

Lapis luxury relaxation

Single room
Night invitation (room charge)

Esthe & Spa "Lapis"
Luxury relaxation (from head to foot: for 45 minutes)

※Please choose one either.

10,000 points

Top Grill Sky Lounge

Sakurajima view twin room
Night invitation (room charge, two people)

Top floor Top Grill Sky Lounge
Or with cooking "comfort water"
Dinner ticket (with one pair bottled wine)

※Please choose one either.

16,000 points

Executive Twin room
Night invitation (room charge, two people)

20,000 points

Junior Suite room
Night invitation (room charge, two people)

※Product contents may be changed without notice.

Inquiries & Reservations

You can enjoy the best view of Mt.Sakurajima from Hotel Shiroyama Kagoshima.
Situated over 100m above sea level Hotel Shiroyama Kagoshima is surrounded by peaceful nature and overlooks the heart of Kagoshima city.
Please enjoy the beautiful change in seasons of Shiroyama's forest.

  • Main telephone line: 099-224-2211
  • Accommodation reservation: 099-224-2200
    [reception hours] Weekdays from 9:00 to 20:00 Sunday/Holiday from 9:00 to 17:00
  • Banquet, meeting reservation: 099-224-2220 [reception hours] from 9:00 to 20:00
  • Restaurant general reservation: 099-224-2221 [reception hours] from 9:00 to 20:00

Reservation of accommodation

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